Email
Automatic updates for request status, confirmations, changes, and cancellations—shared with the right stakeholders.
One request portal. Every interpreter you work with.
Fluent is the language access platform for organizations — use it with multiple agencies, freelance interpreters, and your in-house team, all in one workflow.
- Standardized intake across departments
- Unified schedule, approvals, and reporting
Coverage sources
Vendor agencies
Freelancers
In-house team
One intake. One schedule. Any coverage model.
Multi-vendor by default Staff + freelance scheduling Approvals + reporting Compliance tracking
Most request portals are built for one provider. Fluent is built for language access operations.
Built for the organizations responsible for language access.
Healthcare, education, government, courts, and businesses all run language access differently. Fluent gives each team a modern home base — without forcing you into a single-agency portal.
Hospitals & Health Systems Department routing and compliance tracking
Clinics & Outpatient Care Recurring access for patient appointments
Home Healthcare Multi-site coordination and field scheduling
K–12 Education District-wide interpreter management
Higher Education Program-level reporting and access
Government Agencies Certified interpreter workflows
Courts & Courthouses Case-based scheduling and credentialing
Businesses On-demand access across office locations
One platform, whether you use vendors, freelancers, or staff interpreters.
Everything you need to manage interpreter services
From request intake to scheduling, credentials, and billing approvals—Fluent keeps your language access workflow in one place. Whether you rely on vendor interpreters, in-house staff, or both, everyone stays aligned.
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Give staff a clean request flow with the fields you require, then route requests to the right team automatically.
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Assign an in-house interpreter, route to a partner agency, or broadcast to your preferred pool. Fluent keeps the right people in sync.
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Track credentials, expirations, and customer-specific requirements so you're not chasing paperwork at the last minute.
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Review hours, approve invoices from partner agencies, and keep finance aligned with clean exports and records.
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See coverage, utilization, cancellations, and spend so you can improve language access and control costs.
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Connect Fluent to the tools you already use—QuickBooks, Zoom, and Teams now, with more integrations on the roadmap.
Why organizations choose Fluent
From request to confirmed coverage in three steps
1. Requests come in
Staff submit requests through Fluent (or you enter them on their behalf). All details live in one place—no chasing email threads.
2. Coverage is assigned
Assign an in-house interpreter, route to a partner agency, or broadcast to your preferred pool. Fluent keeps the right people in sync automatically.
3. Hours become clean billing
Capture hours, apply billing rules, and approve invoices with confidence. Exports and records are consistent—so finance doesn't have to interpret the interpretation.
Notifications
Keep everyone in sync
Fluent keeps requesters, coordinators, interpreters, and partner agencies aligned with timely updates at every step—fewer "did you see this?" messages, faster confirmations, and fewer handoffs.
Mobile
Mobile
For in-house interpreters (or your preferred pool). Confirm assignments, get reminders, and stay ready day-of.
Web
Web
Your command center for requests, schedules, and approvals—so everything is trackable without digging.
SMS
SMS
High-urgency updates when timing matters—last-minute changes, confirmations, and day-of coordination.
Getting started
Switch to Fluent without the messy migration
Import your roster, invite your team, and get interpreters on the mobile app—fast. Then set billing rules once so invoicing and payroll can run on autopilot instead of living in spreadsheets.
Onboarding Dashboard
Bulk import
Start with your spreadsheet. Use Fluent's CSV template to import interpreters and clients in minutes—including QuickBooks-friendly fields (and any partner/vendor details you track).
Team invites
Invite the team members who'll manage scheduling and billing, assign the right access, then bring interpreters in.
Interpreter mobile setup
If you use in-house interpreters, they can create accounts and download Fluent on iOS/Android to confirm appointments and stay in sync.
Billing rules
Create billing rules once, apply them to customers and interpreters, and let Fluent generate invoices and payroll automatically—without rebuilding the math every month.
Pricing that scales with volume
Start free, then upgrade when you're ready. Paid plans include role-based access, reporting, and automation—so you can manage interpreter services without adding administrative overhead. See pricing details →
No setup fees
Cancel anytime
Free $0
Up to 20 requests/month
Popular
Team $100/mo
Up to 25 requests/mo + $0.25/request
Multi-site $200/mo
Up to 25 requests/mo + $0.25/request