Sign in & passwords

At a glance

• Sign in: Use your email + password.
• Forgot password: Request a reset link from the sign-in screen.
• Tip: Use a password manager. If your organization prefers SSO, support is coming soon.

Sign in to Fluent

Sign in with email and password

1. Go to the Fluent sign-in page app.fluentworks.com
2. Enter your email address.
3. Enter your password, then select Sign in.

Coming soon: Single sign-on (SSO). Some organizations prefer signing in with Google/Microsoft/Okta. Fluent doesn’t support SSO yet, but it’s planned.

Multi-factor authentication (2FA)

Some workspaces require an extra step when you sign in.

How 2FA works After you enter your email and password, you’ll be asked for a 6-digit verification code sent by text message (SMS). Enter the code to finish signing in.

Didn’t get a code?

• Confirm your phone has service and can receive texts.
• Wait a minute, then request a new code if available.
• If you still can’t sign in, contact your workspace admin or support.

Coming soon: We plan to support additional sign-in methods over time, such as authenticator apps and passkeys.

Reset your password

1. From the sign-in page (app.fluentworks.com), select Forgot password.
2. Enter your email address and submit.
3. Check your email for a password reset link.
4. Set a new password, then sign in.

Notes

• Reset links expire after a short time. If it expires, request a new one.
• If you don’t see the email, check spam/junk and any company quarantine filters.

Change your password (when you’re signed in)

If you’re signed in already and wish to change your password, you can go to Settings → Login & Devices.

1. Go to Settings and Login & Devices.
2. Click “Edit” password.
3. Enter your current password.
4. Enter the 2FA code sent to your phone.
5. Enter your new password.
6. Save.

Password requirements

Fluent only accepts strong, unique passwords. When you create a new password, we check two things:

Strength (password meter)

We use a standardized password strength check to make sure your password is hard to guess. If it’s too weak, you’ll see suggestions like adding more characters or another word.

Breach exposure (known-compromised passwords)

We block passwords that appear in known data breaches. If a password has been exposed elsewhere—even if you’ve never used it in Fluent—you’ll need to choose a different one.

What Fluent expects

• At least 12 characters (longer is better)
• Unique (not used elsewhere)
• Not found in known data breaches
• Strong enough to pass the strength meter

Tips for passing on the first try

• Use a passphrase: 3–5 uncommon words works great (spaces are allowed).
• Add a little variation that isn’t predictable (avoid “Password123!” vibes).
• A password manager makes this painless (and your future self will thank you).

If you see “This password appears in known data breaches”

That means the password (or a very common variant) has shown up in leaked password lists. Even if you didn’t leak it, attackers have it—so Fluent won’t accept it.

Troubleshoot sign-in issues

I didn’t get the reset email

• Confirm you typed the correct email address.
• Check spam/junk and any corporate email quarantine.
• Try again after a few minutes.
• If your organization tightly filters external mail, ask IT to allow messages from Fluent. (no-reply@fluentworks.com)

“Invalid email or password”

• Verify you’re using the right email for the workspace.
• Try resetting your password.
• If you recently accepted an invite, make sure you’re signing in with the invited email.

I think my account is compromised

• Reset your password immediately.
• Notify your workspace admin.
• Contact support if you see unexpected activity.

Related articles

• User profile settings
• Login issues